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Customer Support

Dear customers, we are happy to serve you, your suggestions and your comments at any time, so that the store is developed according to your wishes and aspirations, and we inform you that you have the utmost importance to us, please do not hesitate to contact us, we are ready to serve you around the clock.

How can I track my order?

In the event that we have delegates in your area, the representative’s information will be sent to you and the time of delivery. In the event that there is no delegate in the desired area, your shipment number will be sent to the e-mail.

How can I contact the store?

 You can communicate with us at any time and anywhere by sending an email to us and we will reply to you in the event of receiving the messages sent by you

What are your delivery options?

 We are working on developing the store and expanding to more areas to be delivered and delivered by our representatives to ensure the arrival of the product in the best condition and to ensure customer satisfaction, but in the event that we do not have representatives in your area it will be sent at the way of the shipping companies and send the tracking number to you

Do you offer international delivery?

At the present time, there is no international delivery except in the event that the customer desires international delivery, a shipping fee will be charged to the customer after receiving approval by e-mail.

How do I return an item?

You can send an email through customer service and we will deal with you according to the reason for the return

What is the store’s return policy?

In the event that a request received contrary to the customer’s request was received or was not as it was in the picture on the AOT store or in the event that the goods were proven to be damaged within 48 hours of receiving the request then contact with customer service and the representative will be sent to you and return the product after making sure of The note sent to the store.